Terms of service

Last updated October 4, 2026

Terms of service

These terms are an agreement between you and Blackbox Entertainment ("Blackbox Entertainment", "we", "us"), which operates Inkreel at inkreel.app ("Inkreel", "the service"). By creating an account or using the service you agree to them. If you use Inkreel for a company or other organisation, you agree on its behalf and confirm you are allowed to.

1. What Inkreel is

Inkreel is a web application for planning and making films, short films and music videos with the help of artificial intelligence (AI) models. You set up studios, reference sheets for characters and places, and projects; the service then sends your instructions and reference material to AI models run by other companies and returns what they produce.

The service is provided as it exists at the time you use it. Features are added, changed and removed. Features described as planned are not promised.

2. Your account

• You must be at least 18 years old.
• Give accurate information and keep your email address current. We send important notices to it.
• Keep your password, two-factor codes and backup codes to yourself. You are responsible for what is done through your account.
• The person who creates a workspace is its owner. The owner can invite and remove team members and is responsible for what they do in the workspace.
• Tell us straight away at contact@inkreel.app if you think someone else has used your account.

3. Plans, payment and tax

• Signing up is free. When public sign-up is open, a new workspace starts with a free trial of the length shown at sign-up (currently 14 days). After the trial, making things requires an active subscription. During the private beta, access is by invitation.
• Subscriptions are billed monthly or yearly, in advance, at the price shown when you subscribe, plus any tax that applies. They renew automatically until cancelled.
• Payments are handled by Stripe. Under Stripe's managed payments service, the Stripe company named at checkout is the seller of record: it sells the subscription to you, collects tax where required, and sends the receipt. Its terms apply to the payment.
• We may change prices. A change applies from your next renewal, and we will tell you by email at least 30 days before.
• If a renewal payment fails, access continues for a short grace period while payment is retried; after that the workspace becomes read-only.
• Invite codes and discount codes have the conditions stated when they are given, and can be withdrawn before they are used.

You can get your first payment back within 14 days if nothing has been generated; otherwise payments are final. At checkout you ask us to start your subscription immediately, and by generating anything you give up the right to cancel and be refunded, including any statutory right to cancel a digital service. Cancellation and refunds are covered in the Refund and cancellation policy, which is part of these terms.

4. Bringing your own AI provider key

• To generate anything, a workspace connects its own account with an AI provider (currently OpenRouter) by saving an API key in Settings.
• Your agreement with that provider is separate from this one. You are responsible for your provider account, for following its terms, and for all charges on it, including charges for results you do not like and for use by your team members.
• We show an estimated cost before each paid step and keep a record of what was spent. Estimates are based on the provider's published prices or on what earlier generations cost; the provider's own bill is the final figure.
• We store your key in encrypted form and use it only to carry out what your workspace asks for. Nobody, including you and us, can view the full key after it is saved. You can replace or delete it at any time, and you should also revoke it at the provider if you stop using Inkreel.
• We are not responsible for a provider's prices, availability, speed, output, or changes to its models or terms.

5. Credits

This section applies only once credits are offered. Until then it has no effect.

• Credits are a prepaid way to pay for generation through the service instead of using your own key.
• Credits included with a subscription reset each billing month and do not carry over. Credits bought as top-ups last 12 months from purchase.
• Credits have no cash value, cannot be transferred, and are not refundable once any have been used.

6. Your content and who owns it

• What you put in. You keep all rights in the scripts, lyrics, songs, images, reference sheets and other material you upload or type in. You confirm you have the rights needed to use it this way.
• What comes out. As between you and us, you own what the service generates for your workspace, to the extent the law and the AI provider's terms allow. We claim no ownership of it. AI-generated material may not be protected by copyright in some places, and other people may generate similar results; we make no promise about either.
• Permission you give us. You give us permission to store, copy, process and transmit your content only as needed to run the service for you: saving it, showing it to your team, sending it to the AI provider you have connected, making backups, and helping you when you ask for support. This permission ends when the content is deleted, apart from backups, which expire on their own schedule.
• We do not use your content to train AI models and do not sell it. The AI provider's handling of what is sent to it is governed by your agreement with that provider.
• We do not publish or showcase your work without your permission.

7. Acceptable use

You must follow the Content rules, which are part of these terms. You must also not:

• break the law or anyone's rights;
• try to get into accounts, workspaces or systems that are not yours, or test or bypass our security;
• overload the service, scrape it, or use it through automated means we have not agreed to;
• resell or sublicense the service itself;
• use the service to build a competing product by copying it;
• misrepresent AI-generated material as a real recording of real people or events in a way that could mislead or harm.

8. Suspension and ending

• You can stop using the service at any time and can ask us to delete your account.
• We may suspend or close a workspace that breaks these terms or the content rules, puts the service or other people at risk, or that the law requires us to act on. Where it is reasonable we will tell you first and give you a chance to fix it.
• Sexual content. Anyone who makes, uploads or tries to make sexual content, or any sexual or sexualised content involving minors, will be banned: their account is closed and they are signed out at once, with no warning and no chance to fix it. If they own the workspace, the workspace is suspended and frozen and its subscription is cancelled at once. No refund is given: not of any payment, unused time or credits, whatever the Refund policy would otherwise allow. Apparent child sexual abuse material is preserved and reported to the authorities as the law requires.
• When a subscription ends, the workspace becomes read-only: you can still sign in, view and download your work. Its data is then removed after the period described in the Privacy policy, with notice by email first.
• Sections that by their nature should continue after the agreement ends (ownership, disclaimers, limits of liability, disputes) continue.

9. The service is provided as is

AI models make mistakes. Results can be inaccurate, inconsistent, offensive or similar to existing work, and a generation can fail. You are responsible for reviewing what you make before you rely on it or publish it, and for labelling AI-generated content where a platform or the law requires.

To the fullest extent the law allows, the service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the service will be uninterrupted, error-free or secure, or that content will never be lost. Keep your own copies of anything important.

10. Limit of liability

To the fullest extent the law allows:

• we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill;
• our total liability for all claims relating to the service is limited to the amount you paid us for the service in the 12 months before the event giving rise to the claim, or US $100 if greater;
• we are not liable for charges on your AI provider account or for the acts of providers and other third parties.

Some places do not allow some of these limits; in those places they apply only as far as the law permits.

11. Indemnity

You will defend and compensate us against claims by others that arise from your content, your use of the service in breach of these terms, or your breach of someone else's rights, including reasonable legal costs.

12. Changes

We may change these terms. When a change is significant we will email workspace owners and show a notice in the service at least 14 days before it takes effect. Continuing to use the service after that date means you accept the change. The date at the top shows when the terms were last changed.

13. Law and disputes

These terms are governed by the laws of the United States and of the state in which Blackbox Entertainment is established, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located there, and both of us accept their jurisdiction. Before bringing a claim, each of us will first try to resolve it by writing to the other and allowing 30 days for a response. Nothing in these terms removes consumer protections that the law where you live does not allow to be waived.

14. General

• These terms, the Privacy policy, the Refund and cancellation policy and the Content rules are the whole agreement between us about the service.
• If part of these terms cannot be enforced, the rest still applies.
• Not enforcing a term at one time does not waive it.
• You may not transfer this agreement without our consent. We may transfer it as part of a merger, sale or reorganisation.
• Notices to us go to contact@inkreel.app. Notices to you go to your account email.

15. Contact

Blackbox Entertainment contact@inkreel.app